Shipping Policy:
The majority of our orders are shipped via the U.S. Postal Service. Most in-stock items should arrive on your doorstep 5-8 business days after receipt of your order.
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Tax Policy:
Taxes that appear on your online order are approximate. The actual taxes charged to your credit card will reflect the applicable state and local sales taxes, and will be calculated when your order is shipped. Orders shipped to AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, MD, MI, MN, MO, NC, NJ, NV, NY, OH, PA, RI, TX, UT, VA or WA will have all applicable local and state sales taxes added to your total order, and to your shipping charges where appropriate.
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Payment Policy:
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Return Policy:
Super Easy Returns & Free Exchanges
Here's all you do:
Place your return or exchange items in the labeled envelope included with your order.
Leave it by your mailbox for your postal carrier.
Unfortunately, we cannot refund your original shipping charges. The returned merchandise will be credited to your credit card. We will deduct $4.95 from your order refund for return postage. However, we will not deduct $4.95 from your order for exchanges and they will be shipped back to you at no extra charge.
Send your returns to:
Nordstrom
P.O. Box 9097
Des Moines, Iowa 50318-9097
But don't forget, you can always return or exchange any item at your nearest Nordstrom store at no charge. If an item is not available, we will do our best to locate it for you.
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Customer Service Email/Phone Number:
1-888-282-6060
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