Store Description:
Coldwater Creek offers a clean, easy-to-use interface and nice large images of their fantastic products. We give them 4.5 stars!
Shipping Policy:
Shipping and handling charges are based on the merchandise total of each order shipped to a single address. If an order ships to multiple addresses, shipping charges will be applied for each address, based on the merchandise total shipped to each address. Delivery takes 7-10 days for all in-stock items and second Day Express Delivery is available for an extra charge. Click here for more info.
Tax Policy:
Residents of the following states will be charged their local sales tax: Arizona, California, Colorado, Delaware, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming and West Virginia. Click here for more info.
Payment Policy:
VISA, Mastercard, American Express, Discover/Novus, JCB Credit Cards as well as GiveAnything gift certificates are available.
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Return Policy:
Coldwater Creek wants you to be satisfied. If you are ever unhappy with anything you purchase from Coldwater Creek, you may return it or exchange it by mail or in our retail stores. To exchange it by mail just call customer service and request a return label. As soon as they receive your return, your credit will be processed for the merchandise and any taxes, less $5.95 for postage.
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Customer Service Email/Phone Number:
1-800-510-2808 customer_service@thecreek.com
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