Store Description:
Dell simply can't be beat. They consistently provide superior customer service, the highest quality technology, and constant innovation in both their approach to customers and their own product. 5 stars!
Shipping Policy:
Dell offers 4 shipping options once your system has been built and is ready for shipping including: Next Business Day, 2nd Business Day, 3-5 Business Day and 3-5 Evening Shipping.
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Tax Policy:
The amount of tax added to your order depends on where you have your order shipped. Once you're done shopping and have finished adding items to your cart, you will have an opportunity to calculate tax & shipping.
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Payment Policy:
In addition to Visa, MasterCard, Discover, American Express and Diner's Club Dell offers a very atractive rate for financing your purchases through Dell. Once you select the computer you wish to purchase, you can choose to finance it by completing a short loan application.
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Return Policy:
Total Satisfaction Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we offer a Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories: Unless you have a separate agreement with Dell, all hardware, accessories, peripherals, parts and unopened software still in its/their sealed package, excluding the products listed below, may be returned within twenty-one (21) days from the date on the packing slip or invoice.
Exclusions from the foregoing return policy:
New PowerEdgeTM , PowerConnectTM and PowerVaultTM products may be returned within thirty (30) days from the date on the packing slip or invoice except that new PowerEdgeTM SC servers and n series products purchased from the Small and Medium Business Sales Division may only be returned within fourteen (14) days from the date on the packing slip or invoice.
Application software or an operating system that has been installed by Dell may not be returned unless you return the entire computer under the 21-day return policy, if applicable to your purchase (if not applicable to your purchase, you may not return application software or an operating system).
Non-defective third party and Dell-branded software, peripheral, electronics and accessory products (for example: televisions, printers, projectors, MP3 players, PDAs, battery chargers, un-preinstalled third party software, wireless cards/access points/routers), including but not limited to those sold by or through Dell's "Software & Peripherals" or "Electronics & Accessories" groups, may be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen percent (15%) return fee may be deducted from any refund or credit.
Dell/EMC storage products, EMC-branded products, Unisys-branded products, PowerVaultTM 160T tape libraries, enterprise software, non-Dell branded enterprise products, software and/or software licenses, or any non-Dell customized hardware and/or software product(s) may not be returned at any time. Click here for more info.
Customer Service Email/Phone Number:
1-888-560-8324
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