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Visit Homepage : Finish Line |
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Store Description:
Don't get left panting in the dust... The Finish Line has great deals and great service that will leave you running circles around other internet shoppers.
Shipping Policy:
Standard rates to the 48 states are: First Item: $5.99
Each Additional Item: $1.99
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Tax Policy:
Finish Line determines sales tax in accordance with state and local laws and regulations. We charge applicable sales tax on all merchandise purchased in states where we have stores.
Some states require us to collect sales tax on the shipping charges as well. In those states, sales tax will be calculated on the purchase price of the merchandise plus the shipping charges.
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Payment Policy:
Finish Line currently accept both credit cards and Finish Line gift cards as forms of payment online.
Credit cards that Finish Line currently accept online: debit cards (deducts from your bank account), Visa, MasterCard, American Express and Discover card.
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Return Policy:
Upon receipt of your order, please examine it carefully. If for any reason you are not satisfied with the order, call our Customer Service Center at 888-777-3949 Monday through Friday 8 a.m. to 10 p.m. Central Standard Time (CST).
Explain the problem to the customer service representative, and they will give you a return authorization number to write on your packing slip so that you may return the item. Returns will not be accepted without prior authorization.
All products must be returned in new condition. Footwear items must be returned in their original box and apparel items must have the tags unless problems in manufacturing exist. Items purchased from a Finish Line store (not online) cannot be returned to Finish Line Online.
Finish Line Online advises that when shipping product back, customers should choose the same shipper that delivered the product, as well as insure the item for full value should anything happen during shipping. Finish Line is not responsible for returned product in transit.
Upon receipt of your order at our warehouse, providing everything is correct, we will credit the original purchase. An email confirmation notifying you of the credit will be sent to the email address provided on your order. Allow up to two billing cycles for the credit to appear on your statement. Orders returned for credit that were purchased with a Gift Card will be refunded by a check mailed to the billing address.
We do not offer exchanges for items returned in the mail at this time. If any item is returned via mail and meet the pre-defined return criteria, the necessary credit will be applied to the customer's account. If you would like to exchange your online purchase, please stop by any of our stores nationwide.
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Customer Service Email/Phone Number:
1-888-777-3949
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