Shipping Policy:
All orders shipped to delivery addresses within the contiguous 48 U.S. States may be shipped either via USPS ground service or Express/Air service. All orders shipped to delivery addresses in Alaska and Hawaii may only be shipped via Express/Air service. For USPS ground, in-stock merchandise will arrive within 10 to 15 business days from receipt of your order. For Express/Air shipping, in-stock merchandise will arrive within 5 business days from receipt of your order. Shipping and handling charges are based on the dollar amount of the order as shown below.
Return Policy:
If, for any reason, you are not completely satisfied with your purchase from Tilia, Inc., you may return your item(s) to us within 60 days of receipt for an exchange or refund of the purchase price (less the shipping and handling charges).
Customer Service Email/Phone Number:
1-800-777-5452 customerservice@tilia.com
|
|
