Store Description:
Overall, customers who use shop.microsoft.com seem fairly satisfied, but a limited range of products available at the store and shipping issues have limited Microsoft's appeal.
Shipping Policy:
The charge for Standard Service is $5 per order.
The charge for Express Service is $12.50 per order.
Click here for more info.
Tax Policy:
In accordance with the Internet Tax Freedom Act, shop.microsoft.com charges tax in all states where Microsoft has a physical presence. These states include: AL,AR,AZ,CA,CO,CT,DC,FL,GA,HI,IA,ID,IL,IN,KS,KY,LA,MA,MD,ME,MI,MN,MO,MS,NC,ND,NE,NJ,NM,NV,NY,OH,OK,PA,RI,SC,SD,TN,TX,UT,VA,VT,WA,WI,WV,WY Click here for more info.
Payment Policy:
Only credit cards are accepted. Click here for more info.
Return Policy:
Microsoft provides a 30-day money-back guarantee for most items from the time you receive the product(s). If this period is greater than 30 days, you will be required to provide additional information as to why you wish to return the item(s). Click here for more info.
Customer Service Email/Phone Number:
(888) 218-5617 https://order.microsoft.upgrade.com/scripts/cust_assist/assistance.asp
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