Shipping Policy:
All orders within the Continental United States are shipped via United Parcel Service ground (UPS), Federal Express (FDX), and the United States Post Office (USPS) with the exceptions noted in the next section below. You can usually expect to receive your Rx order within 5-7 days from the date we receive a prescription from your vet. All other products are shipped 2-7 days from the date of your order depending on the shipping method you choose. Please note that we do not currently ship products to Alaska, Hawaii, or APO's or FPO's. Click here for more info.
Return Policy:
Prescription Items: By Federal Law, we are not allowed to accept returns of any prescription items which have been ordered by your veterinarian. So PLEASE be extra careful when purchasing these items.
Customer Service Email/Phone Number:
1-800-865-1077 NPP@NationalPetPharmacy.com
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